Tekris Power Electronics, Inc. offers free technical support to customers who purchase their products from us.
Technical support is limited to the following: Product operation, product trouble shooting, and limited product installation advice. Tekris Power Electronics, Inc. recommends that all electrical connections be performed by a licensed electrician in accordance to NEC guidelines.
Although we try to be available 24 hours a day, there may be times when you cannot reach us via phone. We are always available via email and will be sure to respond within 24 hours. If you need immediate assistance and we are unavailable, please consider contacting the manufacturer for help:
Xantrex Technologies, Inc. 1-800-282-8776 http://www.xantrex.com (support for Trace Engineering and Heart Interface products as well)
Magnum Energy 1-425-353-8833 http://www.magnumenergy.com
Outback Power Systems 1-360-435-6030 http://www.outbackpower.com
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